Shipping and Delivery Information
Your items will be shipped within a maximum of 3 business days after you place your order.
If you are not available to take delivery of your parcel, the carrier will try again the next day. Should this reoccur, they will leave a note stating the nearest branch to pick-up your order. If you don't have the opportunity to go to this branch within 3 days of delivery, your order will be returned to us by the shipping company.
Receiving your order
To avoid any (unlikely) problems, we recommend that you check your order upon receiving it. If the item(s) is defective or has been damaged during shipment, you may return the package with the courier who delivered it to you free of charge.
Depending on your location, the time of delivery may vary
between 72 hours and 96 hours after shipment. The delivery time is 72 hours to
the central regions, except for force majeure.
Exchanges & Refunds
At oeisozy.com, we take great pride in the quality and craftsmanship of our products. If, within 7 days, you are not completely satisfied with your purchase for any reason, please return the item for an exchange or refund of the merchandise value.